Uploading and Editing Assets in Webdam


This article reviews the following topics:

Upload assets:

Admins and contributors with upload permission for a folder can upload assets.

  • Log in to Webdam and click the folder you want to upload assets to.

  • You can upload assets in a few ways:
    • Drag assets from your computer and drop them into Webdam in the thumbnail view.

    • Click Upload on the actions toolbar and either drag and drop assets from your computer into the uploader or click Select files to upload to browse and select files on your computer to upload.

    • You may also upload assets using an FTP, Box, Dropbox or the Webdam data import service.

    • Note: Files over 5 GB in size must be uploaded via FTP.
  • You can minimize the upload window to continue working in the DAM while assets are uploading.


  • Once the assets are uploaded, they may appear with an Asset processing thumbnail. While assets are processing, preview thumbnail are being generated and metadata is being indexed. This may take a few minutes.

    *Note: Assets that are still processing are inactive. (Read more about asset statuses.)


Additional asset edit options:

  • Log into Webdam and select the asset.

  • Click upload-assets_pencil.png on the actions toolbar or the asset thumbnail.

  • Select the edit option:
    • You can also rename the asset by clicking the filename in the asset details panel. Click upload-assets_checkmark.png to save.

    • The duplicate asset will display in the folder with “Copy of” preceding the name. The duplicate asset will include the metadata of the original.

    • Admins and contributors with delete asset permission for a folder can delete assets. If an asset was accidentally deleted, please enter a request.

    • You can recreate the thumbnail of an asset that displays Asset processing for an extended period of time.
    • If you apply a watermark to a folder after assets have been uploaded, you must recreate the thumbnail in order for the watermark to display. This same process applies if you remove a watermark from a folder. (Read more about applying a watermark.)

    • Select the file from your computer that you would like to replace the asset with. Click upload.

    • Rename: Renames an asset.
    • Duplicate: Duplicates an asset.
    • Delete: Deletes an asset.
    • Edit expiration: Allows users to set an expiration date for the asset. (Read more about setting an asset status.)

    • Recreate thumbnail: Reprocesses the asset.
    • Replace asset file: Replaces the existing asset and does not keep a version history.
    • Upload new version: Allows the user to upload a new version and review version history. (Read more about version control.)

    • Set as folder favorite: Allows users to set the folder favorite (the image that displays on the folder thumbnail). Only one asset can be set as the folder favorite at a time.

    • Rotate clockwise and counterclockwise: Rotates the asset thumbnail. After selecting this option, it can take a few minutes for the rotated asset to display in the DAM.

    • Activate and Deactivate: Updates the status of the asset. (Read more about setting an asset status.)

    • Publish/Unpublish: Allows users to publish or unpublish asset to Brand Connect. (Read more about publishing and unpublishing assets.)
    • Edit Metadata: Allows users to edit the metadata for assets. (Read more about editing the metadata for assets.) 
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  • Avatar
    Amber Webb

    I need to know how to remove folders added into the FTP import tab. They are no longer needed & we don't want them accidentally added into WebDAM.

  • Avatar
    Sean Johnson

    Hi Amber,

    Users may remove unwanted folders within the FTP Client in use.

    Once this is done, the user may select 'Refresh List ' and note that these unwanted folders are no longer cued for import.

  • Avatar
    Megan Rossman

    How do I select multiple assets at once?

  • Avatar
    Dan Saltzman

    Hi Megan,

    You should be able to batch select by Shift or Cmd/Ctrl (depending on Mac/PC) clicking a batch of assets to manipulate them. Does that work for you?

  • Avatar
    Edgar Abrego

    How can I make it so an asset cannot be downloaded with out an approval?

  • Avatar

    Hi Edgar,

    You can remove download requests for individual folders in Webdam, or remove them entirely from your system preferences. I'll be sending you an email with some additional detail on that.

  • Avatar
    Stephen Skidmore

    Can I apply keywords or metadata to files at the time of importing like you can in Lightroom?

  • Avatar
    Steven Lam

    If I upload the same file twice, will DAM auto ignore uploading the duplicate file and move on to uploading new files?

  • Avatar
    Christine Zhu

    Also wondering if it's possible to prevent duplicates from being uploaded - if there can be some sort of alert or if webDAM will automatically update the filename so that it adds an 01 at the end?

  • Avatar
    Bill Keiffer

    Hi Christine & Steven,

    The software won't ignore duplicate files, but there are two ways that you can configure your settings to handle it. The first is to have the assets add a new version. In that setting whenever you upload a file with the same name as a file already in the DAM, you'll notice the thumbnail shows a "V2, V3, etc" and you can switch versions in the asset detail.

    The second is to append a "_1, _2, etc" to duplicates, and you'll see separate files and thumbnails for each. You can change which behavior you prefer in your settings under a field named "Version uploaded assets with same name", but in either case duplicates are not prevented.

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