Request Support Existing Requests

Archival Storage

Archival storage allows you to store and manage your rarely used files while keeping them organized, close at hand and easy to find and access. Contributors with edit permissions and admins may archive and unarchive assets.

Assets that are archived are inactive (therefore not viewable in Brand Connect) and will display an icon on the asset thumbnail. Once an asset is archived, users may not download it until it is unarchived, which typically takes 24-48 hours.

Note: Archival storage is an add-on feature. If you would like to add this to your WebDAM subscription, please contact your customer success manager or email success@webdam.com for additional information.

This article covers the following topics:

Archive assets:

  • Log into WebDAM.

  • Select the asset(s) that you want to archive.

  • Click on the actions toolbar and select Archive.



  • Assets are typically archived within 24 hours.

 

Unarchive assets:

  • Log into WebDAM.

  • Select the asset(s) you want to unarchive.

  • Click the icon on the actions toolbar and select unarchive.


 

During the unarchiving process, assets will display a grayed icon on the asset thumbnail. Assets are typically unarchived within 24 hours.

Additional information:

  • Metadata cannot be added to archived assets.

  • By default, only assets that are not archived will show up in search results. However, you can filter for archived assets.



Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request

Comments