Dropbox Integration

Dropbox is a cloud storage solution for individuals and enterprises. Dropbox is used to manage, share, and collaborate on digital files. Dropbox can store most common file types and enables access for individuals anywhere across multiple platforms


By integrating your Webdam and Dropbox accounts, you are able to seamlessly connect assets between the two by automatically moving assets in your Dropbox account to Webdam, without downloading from Dropbox and re-uploading to Webdam. Non-Webdam users will now be able add assets to a folder in Dropbox to have them automatically uploaded to your DAM.

How to enable the Dropbox integration

This integration is part of the Integrations Hub.

Contact your Customer Success Manager to learn more about enabling the Dropbox Integration and any associated costs.

How to set up the integration

Admins will be able to set up and configure the integration.

  1. Navigate to Settings > System Preferences > Integrations Hub.
  2. Click Browse Integrations in the left sidebar, then Configure in the Dropbox section.
  3. Enter a Name for this configuration and click Save.
  4. Review the information, then click Next.
    • If you've already configured a Webdam connection, it will be selected. If not, select New authentication to add the following:
  5. Your authentication name: Enter a name for the authentication.
  6. Client ID and Client Secret: This is the Client ID and Secret from Webdam. If you aren’t sure what yours is, please reach out to the support team.
  7. Choose the Webdam folder where assets will be uploaded to.
  8. Click Next
  9. Add your credentials for Dropbox.
  10. Copy and Paste the Dropbox Folder URL of the folder that you would like to sync into the Dropbox Folder URL section. https://www.dropbox.com/home/Encoded_Folder_Name 
    • [optional] Include Subfolders: If you’d like for all assets uploaded to the selected folder’s subfolders to upload to Webdam, check the box.

Note: Be aware that large folder structures will slow the total time to synchronize assets from Dropbox. If your folder structure is very large, consider creating multiple Dropbox connections.

11. Click Next.

12. Metadata Mapping: You can automatically add certain metadata values to all assets that are synced from Dropbox.  For example, you can set a Source metadata field to be Dropbox for all assets uploaded via the integration.

13. Click Add Mapping.

14. Choose an option under Webdam Field and select a value from the dropdown.

15. In the Value section, enter the desired value that the synced assets should be tagged with.


Note: Assets will also be tagged with ‘Dropbox’, the file ID, and any embedded metadata will be preserved.

16. Click Next, then Finish.

How to use the integration

After configuration, all images for the connected Dropbox account will be uploaded to the selected Webdam folder. Moving forward, any assets will automatically uploaded to Webdam roughly 2 hours after you upload it. You can move the folder, but it should not be deleted. If you delete the folder, the upload will fail until you add a new one in the configuration wizard.

If you delete a Dropbox asset from Webdam, it will not automatically be reuploaded to Webdam. If you delete a Dropbox asset from your Dropbox account it will not automatically be deleted from Webdam.

Edit the integration

You can edit the configuration if you want to disable the integration, update your Dropbox settings or edit your Dropbox credentials.

  1. Navigate to Settings> System Preferences > Integrations Hub.
  2. Click Active Integrations in the left sidebar, then Edit in the section of the connection that you would like to update.
  3. Make your changes, then click Save.

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