Webdam Connector for Adobe Creative Cloud: Installation Guide

With the Webdam Connector for Adobe Creative Cloud, designers can drag and drop assets into InDesign, Photoshop or Illustrator directly from Webdam.

This article reviews how to install the Webdam Connector for Adobe Creative Cloud.  

To install the connector, you must be signed in to your computer's Admin account, guest or secondary accounts cannot install the Connector. If you do not have admin privileges for your machine, contact your IT department.

Once installed, only Admin or Contributor accounts will grant access to Webdam via the connector.

Note: Webdam Connector for Adobe Creative Cloud is an add-on feature. If you would like to add this to your Webdam subscription, please contact your Customer Success Manager or email success@webdam.com for additional information.  

This article covers how to:

 

Install Webdam Connector Adobe Creative Cloud for Mac:

  • Exit all Adobe programs.
  • Download the Webdam Connector .pkg file
    • Open the file and follow the on-screen instructions.
  • Once you have installed the Webdam Connector for Adobe Creative Cloud, you'll need to reset your InDesign preferences. To do this:
    • Press Shift+Option+Command+Control while starting InDesign.
    • Click Yes when asked if you want to delete preference files. If the alert does not appear, you were too late in holding down the keys. Quit InDesign and try again.
  • Open the Webdam panel after installation.
    • Open InDesign, Illustrator or Photoshop.
    • Click Window in the top navigation, then select Extensions > Webdam CC Connector.
    • After you open the panel, enter your Webdam credentials.

 

adobe-connector_update.png

 

Install Adobe Creative Cloud for Windows:

  • Exit all Adobe programs.
  • Download the Webdam Connector .exe file.
    • Open the file and follow the on-screen instructions.
  • Once you have installed the Webdam Connector for Adobe Creative Cloud, you'll need to reset InDesign's preferences. To do this:
    • Start InDesign, and then press Shift+Ctrl+Alt.
    • Click Yes when asked if you want to delete preference files. If the alert does not appear, you were too late in holding down the keys. Quit InDesign and try again.
  • Open the Webdam panel after installation.
    • Open InDesign, Illustrator or Photoshop.
    • Click Window in the top navigation, then select Extensions > Webdam CC Connector.
    • After you open the panel, enter your Webdam credentials.

Uninstall Adobe Creative Cloud Connector:

Note: The installer should remove any previous versions for you, use these steps only if you encounter an installation error.

Mac OS users

  • Quit InDesign, Photoshop and/or Illustrator if it’s open.
  • Open a Finder window.
  • Open your Library folder.
    • Click Go on the top navigation and choose Go to Folder.
    • Enter ~/Library
  • Navigate through the folder path to /Library/ApplicationSupport/Adobe/CEP/extensions and move the WebdamCCConnector file to the trash.
  • Open your Applications folder.
  • Navigate through the folder path to /Applications/Adobe InDesign CC 201#/Plug-Ins and move the SiliconConnectorWebdam file to the trash.

 

Windows users

  • Quit InDesign if it’s open.
  • Navigate to Control Panel > Programs > Uninstall a Program.
  • Uninstall WebdamCCConnector
  • If you want to retain existing InDesign plug-ins, do not use the uninstaller, but go to \C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\WebdamCCConnector and delete the folder.

 

Legacy Versions:

  • Adobe Connector 2.0.4 released November, 18th, 2020
  • Adobe Connector 1.3.8 released August 8, 2020
  • Adobe Connector 1.3.0 released November 25, 2019
  • Adobe Connector 1.2.10 release July 3, 2019
    • Fixed lightboxes displaying limited assets
    • Fixed shape tool functionality
  • Adobe Connector 1.2.5 released January 7, 2019
    •  Improved handling of large Adobe Illustrator files
  • Adobe Connector 1.2.0 released November 2, 2018
    • Support for Adobe CC 2019
    • UI fixes to search
    • Fix to opening linked files locally in InDesign
  • Adobe Connector 1.1.0 released September 28, 2018
    • Search provides pagination controls to allow users to navigate through large (at least 5,000) lists of assets when viewing either folder contents or search results.
    • Search results are sorted in Date Uploaded DESC, with an option to sort results by Name, Date Created, Date Uploaded, or Filesize.
    • Added and enabled Advanced search to allow searching by filename, metadata and keywords.
    • Ability to search specifically within a folder
    • Ability to clear the Search term with an icon, not the back buttons
    • Give users the ability to toggle Search results between list/grid view without having to go through in preferences.
    • Better handling of large files
    • Access to Lightboxes from the Connector

 

Updated

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