Changing and Resetting Your Password

Whether you need to upgrade to a more secure password or reset your password because it was a little too secure to remember, getting a new password in Webdam or Brand Connect is simple.

Please contact support@webdam.com if you need help or additional assistance with your SSO (Single Sign On) credentials. 

This article covers the following topics:

• Change your Webdam password
• Change your Brand Connect password
• Reset your password (forgotten passwords)

Passwords must have the following characteristics:

• At least 8 characters—the more characters, the better.
• A mixture of both uppercase and lowercase letters.
• A mixture of letters and numbers.
• Inclusion of at least one special character, e.g., ! @ # ?

 Change your Webdam password:

• Log in to Webdam.
• Click your name in the top-right corner and select Profile.
• Click the Change password link under your email address.
• Enter your new password and click Save.

Change your Brand Connect password:

• Log in to Brand Connect.
• Click your icon/avatar in the top-right corner and select Profile.
• Click the Change password link under your email address.
• Enter your new password and click Save.

Reset your password (forgotten passwords):

• Enter your Webdam address. (Example: yourname.webdamdb.com)
• Click Forgot your password?
• Enter your email and click Submit.
• An email with password-reset instructions will be sent to your address.
• You will have 3 attempts to submit a password.
• There will be a 30 minute lock out for incorrectly submitted passwords.

Updated December 28, 2023 22:40